BIG PROBLEM WITH BACKUP

  • Resolved maxime6868

    (@maxime6868)


    2 years, 7 months ago

    Hello,

    I just installed the plugin today and made a backup of my site. Then I made a modification to my site which didn’t work, so I tried to put back the backup I had but it was blocked at 100% (it was trying to activate the plugins). So I refreshed the page but there’s nothing left!!!!

    I can no longer access my site I have to re-install the wordpress on it!!!

    Please help me!

    Sorry i dont have a debug code because i cant access to my site :/

    • This topic was modified 2 years, 7 months ago by maxime6868.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 7 months ago

    Hi @maxime6868 ,

    Thank you for reaching out! We’re happy to assist you.

    Could you kindly navigate to https://tastewp.com and create a new test site? Afterwards, please try to restore your backup there and let us know the URL of the site. Therefore, we can check what may have gone wrong.

    Looking forward to your feedback. Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 7 months ago

    Hey @maxime6868 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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