BILLING_NOT_ENABLED

  • Resolved xtremehost

    (@xtremehost)


    1 year, 7 months ago

     I am receiving the error message: “{“error”:{“code”:400,”message”:”BILLING_NOT_ENABLED”,”errors”:[{“message”:”BILLING_NOT_ENABLED”,”domain”:”global”,”reason”:”invalid”}]}}.”

    Where I checked properly and all payment methods are setup properly, can someone please helps me to resolve this.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Beauty of Code (woo-hc)

    (@beautyofcode)

    1 year, 7 months ago

    Hey @xtremehost ,

    Thanks for reaching out! Can you please clarify the steps taken that lead to this specific error?

    Also, would you mind sharing a clear screenshot of the error message as you are seeing it on your end? Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Additionally, can you please share the following so that we can take a peek at the sites current environment, and any errors being produced:

    • System Status Report: You can find this via WooCommerce → Status. Select Get system report and then Copy for Support.
    • Fatal Error Log: Please share any fatal error logs (if any) found under WooCommerce → Status → Logs

    Cheers!

    Thread Starter xtremehost

    (@xtremehost)

    1 year, 7 months ago

    Hello, thank you for your reply.

    You will get the error message at the end of checkout, when you click the ‘Place Order’ button.

    Screenshot is : https://snipboard.io/ubSOxa.jpg

    Fatal Error Log : https://snipboard.io/cTxbjF.jpg

    System Status Report

    WordPress Environment

    WordPress address (URL): https://tanvistore.com
    Site address (URL): https://tanvistore.com
    WC Version: 9.3.3
    Legacy REST API Package Version: ✔ 1.0.4
    Action Scheduler Version: ✔ 3.8.1
    Log Directory Writable: ✔
    WP Version: 6.6.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment

    Server Info: LiteSpeed
    PHP Version: 8.2.15
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.87.0
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 10.11.9-MariaDB
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database

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    WC Database Prefix: wp_
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    Database Data Size: 48.37MB
    Database Index Size: 9.39MB
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    Site Kit by Google: by Google – 1.138.0
    Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.23.69
    Kirki Customizer Framework: by Themeum – 5.1.0
    LiteSpeed Cache: by LiteSpeed Technologies – 6.5.2
    Perfect Brands WooCommerce: by QuadLayers – 3.4.4
    PhonePe Payment Solutions: by PhonePe – 2.0.11
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6
    Safe SVG: by 10up – 2.2.6
    YYDevelopment – Tag Manager – Header, Body And Footer: by YYDevelopment – 3.6.0
    UPI QR Code Payment Gateway: by Team KnitPay – 1.4.5
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.6.9
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.3.0
    Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.4
    Woo Payment Discounts: by WPCodelibrary – 1.3.0
    WooCommerce.com Update Manager: by Automattic – 1.0.3
    Faview – Virtual Reviews for WooCommerce: by VillaTheme – 1.2.16
    TeraWallet: by StandaloneTech – 1.5.7
    WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.7
    Google Analytics for WooCommerce: by WooCommerce – 2.1.7
    WooCommerce Legacy REST API: by WooCommerce – 1.0.4
    Brevo – WooCommerce Email Marketing: by Brevo – 4.0.30
    WooCommerce: by Automattic – 9.3.3
    Woodmart Core: by – 1.0.39
    WP Mail SMTP: by WP Mail SMTP – 4.1.1
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.17.1 Inactive Plugins (0) Settings

    Legacy API Enabled: ✔
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: ✔
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – Logging

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 2 KB WC Pages

    Shop base: #47 – /shop/
    Cart: #435 – /cart/ – Contains the [woocommerce_cart] shortcode
    Checkout: #436 – /checkout/ – Contains the [woocommerce_checkout] shortcode
    My account: #437 – /my-account/
    Terms and conditions: #12789 – /terms-and-conditions/ Theme

    Name: Woodmart
    Version: 7.2.5 (update to version 7.6.0 is available)
    Author URL: http://themeforest.net/user/xtemos
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔ Templates

    Overrides: woodmart/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php version 7.9.0 is out of date. The core version is 9.2.0
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php version 7.1.0 is out of date. The core version is 9.2.0
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.2.0
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-attributes.php version 3.6.0 is out of date. The core version is 9.3.0
    woodmart/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/description.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product-reviews.php
    woodmart/woocommerce/single-product.php

    Outdated Templates: ❌

                        Learn how to update                  |




                    Clear system status theme info cache

    Admin

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: experimental-blocks
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    blueprint
    reactify-classic-payments-settings

    Daily Cron: ✔ Next scheduled: 2024-10-25 15:19:29 +00:00
    Options: ✔
    Notes: 39
    Onboarding: completed Action Scheduler

    Complete: 206
    Oldest: 2024-09-24 03:00:01 +0000
    Newest: 2024-10-24 21:54:01 +0000

    Failed: 81
    Oldest: 2022-05-22 09:08:03 +0000
    Newest: 2024-08-25 12:43:43 +0000

    Pending: 7
    Oldest: 2024-10-25 03:00:00 +0000
    Newest: 2024-10-28 20:19:23 +0000 Status report information

    Generated at: 2024-10-25 02:01:26 +00:00
    `

    Zee

    (@doublezed2)

    1 year, 7 months ago

    Hello xtremehost,

    Thank you for your reply.

    I checked the screenshots you shared and it looks like the error is produced by one of the plugins.
    Possibly the payment method plugins:
    – PhonePe Payment
    – Cashfree

    I recommend contacting the plugin support to get this issue resolved.

    Please don’t hesitate to contact us again if you have more questions or concerns.
    We are here to help 🙂

    Best regards.

    Thread Starter xtremehost

    (@xtremehost)

    1 year, 7 months ago

    Hello Zubair Zahid (woo-hc),

    No there is no issue with the plugins, even I disabled all payment options and only using Cash on delivery, still getting the same error.

    Zee

    (@doublezed2)

    1 year, 7 months ago

    Hello xtremehost,

    Thank you for your reply.

    The format in which this error appears is not how WooCommerce displays errors and warnings.
    This is why I suspected there is another plugin causing this error:

    To investigate the issue further, could you disable all the plugins except WooCommerce and then allow me to check the website from my end? If it is not feasible for the live site, I suggest creating a staging site.

    Looking forward to your response. 🙂

    ranasandeepsingh

    (@ranasandeepsingh)

    1 year, 7 months ago

    i’ve same error!!
    if i disable digit plugin it is working fine ..

    ckadenge (woo-hc)

    (@ckadenge)

    1 year, 7 months ago

    Hi @ranasandeepsingh,

    It would be best to reach out to the ‘digit plugin’ support for further assistance with your issue.

    Cheers!

    ranasandeepsingh

    (@ranasandeepsingh)

    1 year, 7 months ago

    working fine after google cloud billing activation ..

    ckadenge (woo-hc)

    (@ckadenge)

    1 year, 7 months ago

    Hi @xtremehost,

    Just following up on this issue. Were you able to solve the issue from your end?

    As for you @ranasandeepsingh, we are glad to know that you were able to share the issue from your end. Please feel free to open a new topic should you need further assistance.

Viewing 9 replies - 1 through 9 (of 9 total)

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