• Resolved Serena Z.

    (@thedailybark)


    I was reading my theme documentation for fun and noticed it’s compatible with AMP. It instructs me to download this exact plugin, choose reader mode with posts, polls, quizzes, and Snax items selected and the theme handles the rest. But when setting up the plugin it says my theme is incompatible and wants me to choose a different theme. I don’t want to because of all the features specific to this theme. What should I do? My support with them ran out last year so they no longer respond to my tickets.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @thedailybark

    Thank you for contacting us, AMP plugin scans for incompatibilities with third party plugins and themes and reports them.

    I will suggest following approach

    1. Contact theme author and report issues that you are facing.
    2. Make sure that all the features of theme are working as expected in that case you can ignore the issues.
    3. Switch to reader mode and choose a different theme that is AMP compatible, multipurpose themes such as Astra and Neve are recommended but you can check the AMP ecosystem page for more themes.
    4. You can also check following video to learn more about Reader Mode

    We hope this helps!

    Thread Starter Serena Z.

    (@thedailybark)

    Hello! Thanks for the fast response! I didn’t choose a new theme, but when I look at the AMP version of a post it looks good and has the same features of my theme, so if I just ignore the warning and don’t choose a new theme it should be fine? The theme document instructs me to download this AMP plugin as it’s the only one it’s compatible with but maybe they just meant on their end that the theme works with AMP.

    Thank you!

    Plugin Support Milind More

    (@milindmore22)

    Hello @thedailybark

    If all the features such as a mobile menu, search, slideshow, etc of your theme are working correctly, then you can continue using the theme without worries.

    We can’t comment on behalf of the theme regarding theme AMP compatibility, the theme author will be the best person to reach out to for that.

    We hope this helps!

    Plugin Support Milind More

    (@milindmore22)

    @thedailybark As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)

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