• Resolved violetta

    (@violetta)


    I’ve been using your plugin for a long time, with great results. Thank you!

    But in the last week it does strange things.

    First thing that happened is that all my unrestricted content was blocked and redirected.
    I remembered that in the past it was necessary to have a user role for not logged in users to access the unrestricted content. So I thought maybe you changed that system. I deleted that user role, and then the unrestricted content was opened for non-logged-in users. So I deleted that. Then a few days later, the same thing happened again. I have cleared server and browser cache.

    Meanwhile another problem happened which is that all my restricted content levels were suddenly in the trash! I had to get them out.

    Then I realized that there are two of my restricted levels which do not have their correct level extension attached. When I try to attach it, not all the levels appear in the list of options.

    I tried to create a new level, but it also could not “see” all the levels.

    I’m very disturbed by these problems as I have many users both in the restricted access and unrestricted access and I don’t know what to do to solve these problems.

    Please advise,

    Violet

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  • Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you for reporting this.

    If your levels appear in the trash without you deleting them, it may be another (malicious) user is doing it, a plugin conflict, or the database is corrupt. RUA does not auto-delete levels.

    Version 2 did add some major changes, but would not change behavior of existing levels. Each level now has a “Default Access” option, and negated conditions are deprecated.

    Can you show me a screenshot of the Access Conditions for the levels you are having problems with? You can use imgur.com

Viewing 1 replies (of 1 total)

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