Black/White List

  • Resolved crystalizeddesigns

    (@crystalizeddesigns)


    5 years, 6 months ago

    Hello,

    I have a customer who’s emailing me stating she can’t get my site to load. The notice she receives says “Security Firewall is activated for your IP (her IP address)”. I see her IP is blocked in the log. How can I approve this IP. I think I checked all the logs and I’m not seeing any IPs in the black or white list logs.

    Thank you,
    Crystal

    The page I need help with: [log in to see the link]

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