Blank Admin dashboard

  • Resolved dvarovic

    (@dvarovic)


    3 years, 5 months ago

    Hello,

    I’ve been trying to setup a new WP web, and already tried fresh installation twice, but, no success. After installing Blocksy theme and trying to enter the theme dashboard with starter sites and extensions, I’m left with a blank screen, and not sure why this is happening, as I’ve tried installing on a subfolder on a same server and it’s working fine. Using free version of Blocksy.

    If anyone has a suggestion and advice what I can try, please let me know, I’d really appreciate it.

    Link to screenshot: https://prnt.sc/2t3Vs4jjd1ZQ

    Thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • Eduard

    (@cteduard)

    3 years, 5 months ago

    Hi @dvarovic

    What PHP version is your instance running?

    Also, to install Starter Sites and access Extensions, you will also need to install the Blocksy Companion plugin, which I can see that you haven’t installed. It might be worth looking into this.

    Thanks!

    Eduard

    (@cteduard)

    3 years, 5 months ago

    Hi @dvarovic

    Just a kind reminder about this one. 🙂

    Thread Starter dvarovic

    (@dvarovic)

    3 years, 5 months ago

    Hi Eduard,

    Thanks for getting back to me, and sorry for the late response.

    The server is running PHP 7.4 version. Again, test website was run on a same server just inside a separate subfolder and it’s working fine there.

    Also, I’ve tried it both with and without Blocksy Companion Plugin before posting, and unfortunately no luck.

    Thanks!

    • This reply was modified 3 years, 5 months ago by dvarovic.
    Eduard

    (@cteduard)

    3 years, 5 months ago

    Are there any errors inside the browser console when going to that page? Can you send us a screenshot of that?

    Or better yet, would it be possible to take a backup using this plugin — https://ww.wp.xz.cn/plugins/all-in-one-wp-migration/ — and send it our way?

    Thanks!

    Thread Starter dvarovic

    (@dvarovic)

    3 years, 5 months ago

    Yep, there are: https://prnt.sc/DhjsItwjd39C

    What’s weird about this is the fact that it is working perfectly fine on a subfolder which doesn’t make much sense tbh. Link for proof: https://prnt.sc/l3aG7J6sLYU6

    Funny enough it seems to be Chrome related as it’s working fine on Firefox, but still…it shouldn’t be acting up like that since the test version works fine.

    Thanks!

    Eduard

    (@cteduard)

    3 years, 5 months ago

    Hi @dvarovic

    As far as I can see from the first image, I’m pointing my fingers towards a server misconfiguration/Chrome issue. Take a look at the first three errors — somehow MIME strict checking is enabled on your end, and the server outputs these as non-executables. And when you say Firefox works, you might’ve probably set its security measures on a lower level.

    You have a few options in your case. First, would be to try and disable Chrome’s MIME checking — https://stackoverflow.com/a/58133872. Secondly, would be to make sure that the server outputs these as application/javascript not application/x-gzip.

    In any case, your screenshots have confirmed that this isn’t a theme issue, and more of an issue with how you’ve set up things.

    Hope this clears things up!

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

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