Blank Dashboard

  • Resolved dfaovred

    (@dfaovred)


    8 years, 12 months ago

    Hi,

    I upgraded to Version 6.3.11 and now my dashboard is blank.

    Screenshot

    I have checked the web and browser console and there are no errors.

    Is it meant to be blank, I’m sure it wasn’t in the previous version?

    Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
  • rswebsols

    (@rswebsols)

    8 years, 12 months ago

    This is the same case for my site also. Please help.

    Gal Baras

    (@galbaras)

    8 years, 12 months ago

    Have you tried clearing your browser cache and/or any caching in WP?

    rswebsols

    (@rswebsols)

    8 years, 11 months ago

    I have cleared the browser cache. I have also purged the Varnish cache of my server. Still the same issue.

    Thread Starter dfaovred

    (@dfaovred)

    8 years, 11 months ago

    Yes I have cleared the cache and also tried 3 different browsers.

    Gal Baras

    (@galbaras)

    8 years, 11 months ago

    Anything in error_log or wp-admin/error_log?

    rswebsols

    (@rswebsols)

    8 years, 11 months ago

    PHP Fatal error:  Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (Etc/GMT-5.5) in /public_html/wp-content/plugins/wordfence/lib/wfUtils.php:2045

Stack trace:

#0 /public_html/wp-content/plugins/wordfence/lib/wfUtils.php(2045): DateTimeZone->__construct('Etc/GMT-5.5')

#1 /public_html/wp-content/plugins/wordfence/lib/menu_dashboard.php(20): wfUtils::formatLocalTime('F j, Y g:i A', 1497800218)

#2 /public_html/wp-content/plugins/wordfence/lib/wordfenceClass.php(5854): require('/home/98600.clo...')

#3 /public_html/wp-includes/class-wp-hook.php(298): wordfence::menu_dashboard('')

#4 /public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters('', Array)

#5 /public_html/wp-includes/plugin....

', referer: http://www.rswebsols.com/wp-admin/index.php
    • This reply was modified 8 years, 11 months ago by rswebsols.
    Gal Baras

    (@galbaras)

    8 years, 11 months ago

    Looks like Wordfence doesn’t know how to handle your timezone, possibly due to the half hour offset. There are non-WP threads showing this error, which looks like it’s caused by the same library used by Wordfence.

    rswebsols

    (@rswebsols)

    8 years, 11 months ago

    Yes, you are right. I have just updated the time zone from General Settings page, and now the Wordfence dashboard page is showing correctly.

    Gal Baras

    (@galbaras)

    8 years, 11 months ago

    If that’s it for you, please mark this thread as resolved.

    rswebsols

    (@rswebsols)

    8 years, 11 months ago

    I am not the creator of this thread.

    wfalaa

    (@wfalaa)

    8 years, 11 months ago

    Hi All!
    @dfaovred and @rswebsols There will be a fix included for this issue in the next version, for now, you can use a named time zone equivalent in (WordPress > Settings => General => Timezone). For “+5:30”, Asia/Colombo will work. Any others can be looked up here if needed: https://en.wikipedia.org/wiki/List_of_UTC_time_offsets.

    Thanks @galbaras for helping out in this thread.

Viewing 11 replies - 1 through 11 (of 11 total)

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