Blank Edit Screen

  • Resolved erostad

    (@erostad)


    7 years, 5 months ago

    Hello – when I activate this plugin, any edit page for posts, pages, portfolio items, etc in the WordPress admin area go white. I can access other parts of the admin area, but all edit pages go blank once this plugin is activated. Any ideas on why this would be happening?

    Thanks,
    Erik

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Frederik Rosendahl-Kaa

    (@frederik-rosendahl-kaa)

    7 years, 5 months ago

    Hi @erostad,

    Unfortunately, I have no idea why this happens, I cannot restore the error myself.
    But I want to look closer at it and therefore needs a little more information.

    1. What versions of page builder, ACF and WordPress are you using.
    2. Do you have the classic editor installed as a plugin.
    3. If you have the option it would help a lot if you can send a debug log in, as it might tell me where in the plugin it goes wrong.

    Best regards
    Frederik

    Thread Starter erostad

    (@erostad)

    7 years, 5 months ago

    Hi Frederik,

    • Page builder 5.6, ACF 5.7.9, ACF-VC Integrator 1.6.0, WordPress 5.0.2
    • Just added Classic Editor and it still shows the white screen when editing individual portfolio pages
    • Here is the Error log for my site. My hosting doesn’t allow debug to be turned on in wp-config:

    [Wed Dec 26 18:36:21.713059 2018] [php7:error] [pid 28646] [client 75.30.64.153:38518] PHP Fatal error: Uncaught Error: Call to undefined function acf_get_options_pages() in /nas/content/live/titanbooks/wp-content/plugins/acf-vc-integrator/inc/wpbakery/wpbakery_element.php:7\nStack trace:\n#0 /nas/content/live/titanbooks/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php(884): include()\n#1 /nas/content/live/titanbooks/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php(330): WPBMap::setElementSettings(‘acf_vc_integrat…’)\n#2 /nas/content/live/titanbooks/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php(354): WPBMap::generateData()\n#3 /nas/content/live/titanbooks/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(1514): WPBMap::getAllShortCodes()\n#4 [internal function]: Vc_Shortcodes_Manager->buildShortcodesAssets(”)\n#5 /nas/content/live/titanbooks/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array)\n#6 /nas/content/live/titanbooks/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)\n#7 /nas/content/ in /nas/content/live/titanbooks/wp-content/plugins/acf-vc-integrator/inc/wpbakery/wpbakery_element.php on line 7, referer: https://titanbooks.wpengine.com/wp-admin/edit.php?post_type=us_portfolio

    Thanks

    Plugin Author Frederik Rosendahl-Kaa

    (@frederik-rosendahl-kaa)

    7 years, 5 months ago

    Hi @erostad,

    Thanks for the information, it helps me to restore the error.
    And I just released a version 1.6.1 where the error should have been corrected.

    I leave this thread open if it didn’t solve the problem, if it did, please close it or give me a message so I can close it.

    Thank you for notifying me of this error.

    Best regards
    Frederik

    Thread Starter erostad

    (@erostad)

    7 years, 5 months ago

    Yes, 1.6.1 fixed it. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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