Blank Icons

  • loudfan

    (@loudfan)


    9 years, 4 months ago

    I’m also having problems with my icons displaying in Chrome — they just show up as orange squares (sometimes, if I reload the page a few times, the images will appear). The site is http://carablack.com/ . I read the other threads on this topic and I do not have a cacheing plugin installed. I tried switching the URL to http://www.carablack.com in Settings -> General, and that didn’t do the trick, so I switched it back to http://carablack.com. This just happened fairly recently — it worked fine for a long time, I’ve only noticed it within the past few weeks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Nick C

    (@modernnerd)

    9 years, 4 months ago

    Hi, @loudfan.

    Thanks for your report and for sharing these helpful notes.

    It looks like your SVG icon file is being served with a content type of ‘plain/text’, which could prevent the icons from loading correctly.

    SVG mime type

    SVGs should be served as image/svg+xml. I recommend contacting your web host and pointing them to this thread. They should be able to correct this for you.

    Thread Starter loudfan

    (@loudfan)

    9 years, 4 months ago

    Thank you so much for the speedy response — I contacted the ISP and they made the change, so now the icons seem to be loading properly.

    Plugin Contributor Nick C

    (@modernnerd)

    9 years, 4 months ago

    Excellent – your site looks great! Thanks for letting us know.

    Sergio Cabral

    (@sergio-cabral)

    9 years, 3 months ago

    I’m having a similar issue but I’m not able to find that file on the Network tab of the devtools. I have access to the server, is there a way I can do this myself? Could you tell me how?

    Thanks for your time,
    Sergio

    Plugin Contributor Nick C

    (@modernnerd)

    9 years, 3 months ago

    @sergio-cabral Sorry to miss this earlier. In case you still need help:

    – There’s a step-by-step guide to finding the file in the network tab here so that you can check the type is correct: https://ww.wp.xz.cn/support/topic/blank-icons-sometimes/#post-8792546

    – If the type is incorrect, you can follow this guide to resolve it (assumes your host uses Apache) or contact your web host.

    If you don’t see the symbol-defs.svg file at all, it’s possible your site isn’t including it – you may need to clear all caches so the latest plugin files load.

    Starting a new topic with a description of your issue and what you’ve tried so far is a good idea if you’d like further help with this.

Viewing 5 replies - 1 through 5 (of 5 total)

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