blank index.php

  • Resolved ChrisXC

    (@chrisxc)


    6 years, 11 months ago

    Hi,

    I copied everything from package 5.2.2. and I used a recent config.php file.
    When I launch the site, I get a blank page. Php 7.3 is functionning (I put phpinfo on an alternative index.php and got the whole php display).
    I set debug in the config file on true. Nothing…

    And now I’m at a complete loss.

    Please help.
    Thanks
    Chris

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    6 years, 11 months ago

    A blank page means that PHP is crashing, usually due to a function conflict introduced by a plugin or theme.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter ChrisXC

    (@chrisxc)

    6 years, 11 months ago

    Thank you very much. You pointed the right direction.

    The recent, (but not recent enough) config.php was doing the bad trick.

    My basic problem is that I should have upgraded wordpress instead of erasing and copying new version.
    This was a mistake and I have new problems showing up (new topic, different section).

    Well ! live and learn ! Thank you so much for your help !

    Logo Bayisi

    (@alpbilgeseo)

    6 years, 11 months ago

    my problem solved, thanks (:

Viewing 3 replies - 1 through 3 (of 3 total)

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