You should set the WP_DEBUG variable to true in your wp-config.php file. It will give you some insight into the problem. Let me know what error message you see and I’ll try my best to help you fix it.
I have seen this issue before. Fortunately it is really easy to fix. Just add this line before the function call to ot_get_media_post_id() in /home/xxxx/public_html/xxxx.com/wp-content/themes/hueman/option-tree/ot-loader.php on line 686:
if(function_exists(‘ot_get_media_post_id’))
This will fix your problem.
Thread Starter
3dpc
(@3dpc)
Yup, found the topic related to this: https://ww.wp.xz.cn/support/topic/fatal-error-on-pages-with-shortcode?replies=4
Any idea if this could cause other problems with my site? Got no idea what that file is.
(Awesome plugin, btw!)
It is something called an options tree (I guess). I have never used it but several users have reported this problem. It is probably integrated into your theme. As for whether it is harmful or not, I can’t say since I have no idea what it does.
I’m glad you like the plugin 🙂
Thread Starter
3dpc
(@3dpc)
Alright. The website haven’t crashed yet so it’s probably going to be ok. Thanks for your help, really appreciated! I’ll change this thread to solved.
