Blank Page

Viewing 8 replies - 1 through 8 (of 8 total)
  • iodic

    (@iodic)

    7 years, 1 month ago

    Same here and this is the error:

    
Fatal error: Uncaught Error: Class 'WebPConvert\Converters\ConverterHelper' not found in /home/ulleval/web/ullevalkiropraktor.no/public_html/wp-content/plugins/webp-express/lib/classes/TestRun.php:99 Stack trace: #0 /home/ulleval/web/ullevalkiropraktor.no/public_html/wp-content/plugins/webp-express/lib/classes/Config.php(53): WebPExpress\TestRun::isLocalQualityDetectionWorking() #1 /home/ulleval/web/ullevalkiropraktor.no/public_html/wp-content/plugins/webp-express/lib/classes/Config.php(168): WebPExpress\Config::getDefaultConfig(false) #2 /home/ulleval/web/ullevalkiropraktor.no/public_html/wp-content/plugins/webp-express/lib/classes/Config.php(280): WebPExpress\Config::fix(false, true) #3 /home/ulleval/web/ullevalkiropraktor.no/public_html/wp-content/plugins/webp-express/lib/classes/Config.php(292): WebPExpress\Config::loadConfigAndFix() #4 /home/ulleval/web/ullevalkiropraktor.no/public_html/wp-content/plugins/webp-express/lib/options/enqueue_scripts.php(29): WebPExpress\Config::getConfigForOptionsPage() #5 /home/ulleval/ in /home/ulleval/web/ullevalkiropraktor.no/public_html/wp-content/plugins/webp-express/lib/classes/TestRun.php on line 99

    Running WordPress v5.1.1.

    Would really appreciate an update on this issue.

    Thanks!
    Marko

    • This reply was modified 7 years, 1 month ago by iodic.
    puxione

    (@puxione)

    7 years, 1 month ago

    I am having the same issue as well, can no longer load settings page – it brings a blank page back

    Plugin Author rosell.dk

    (@roselldk)

    7 years, 1 month ago

    @iodic: It seems that for some reason, the composer autoload isnt working on your system.

    The autoloader is included like this in TestRun.php:

    include_once __DIR__ . '/../../vendor/autoload.php';

    And from there, it should handle loading the classes in the /vendor folder, when needed.

    However, you get a “class not found” error, which is triggered when one of these classes are called.

    Did you download WebP Express through wordpress, or from github? If the latter is the case, then the problem is simply that the ‘vendor’ folder is not distributed on github – you then need to run composer update to pull it in.

    • This reply was modified 7 years, 1 month ago by rosell.dk.
    • This reply was modified 7 years, 1 month ago by rosell.dk.
    pezasus

    (@pezasus)

    7 years, 1 month ago

    I’ve installed via wordpress and still get a blank page:

    https://imgur.com/a/pE6bnuf

    pezasus

    (@pezasus)

    7 years, 1 month ago

    I’ve installed via wordpress and get a blank page when clicking settings – any ideas?

    Thread Starter dimple03

    (@dimple03)

    7 years, 1 month ago

    @roselldk Is it require any server module? Because the same plugin is working fine on my dev server and it arises issue on my live site.

    Plugin Author rosell.dk

    (@roselldk)

    7 years, 1 month ago

    It happens if you are running PHP < 5.5 – see https://ww.wp.xz.cn/support/topic/error-on-settings-page-9/#post-11466666

    Thread Starter dimple03

    (@dimple03)

    7 years, 1 month ago

    @roselldk My live site running on 7.0.33-0ubuntu0.16.04.4 PHP version.

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