• Resolved vandermeer.jp

    (@vandermeerjp)


    The plugin is working fine!
    But I want to change the logo and some other minor settings, but each time I save the changes I get a blank page (options.php) and all changes are not saved.

    I checked the “read this first”.

    How could I solve this?

    • This topic was modified 4 years, 7 months ago by vandermeer.jp.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Could you go to WooCommerce > Status > Logs, then in the top right corner check for a log named fatal-errors-xxxx with todays date? If it exists, could you click View and share the contents of that log with us?

    Thread Starter vandermeer.jp

    (@vandermeerjp)

    Hi Ewout, there is only 1 error in that log, but it’s from another plugin.

    Plugin Contributor Ewout

    (@pomegranate)

    Do you have access to your PHP error logs? I’m expecting an error to be showing somewhere, especially since you mention you’re seeing a blank page. If you don’t know where to find your PHP error logs, your host could help with this. You may want to go through the procedure of updating the settings again so that the error is triggered again.

    Thread Starter vandermeer.jp

    (@vandermeerjp)

    Strange. I just enabled debugging. And I try settings again and now it works.
    Thanks for assisting me anyway. Hopefully it will continue working.

    Is there any way to edit the packing PDF?
    I just want to add only 1 image at bottom center…

    Plugin Contributor kluver

    (@kluver)

    Hi @vandermeerjp,

    Glad to hear everything works as expected again. If you are experiencing any issues in the future please let us know.

    To insert images in your documents you can follow this guide: https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/insert-images/

Viewing 5 replies - 1 through 5 (of 5 total)

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