Hello this is weird, the stylesheet is present:
https://themes.trac.ww.wp.xz.cn/browser/customizr/3.4.6/style.css
So, something went wrong when automatic updating.
You might want to try to download the package, unzip it and upload it manually with ftp (or cPanel):
https://downloads.wp.xz.cn/theme/customizr.3.4.6.zip
Yes you can also delete it from the dashboard and re-install it
(anyway your site looks not broke now, what did you do?)
Hi –
the same thing happened to me…
Can anyone explain what happened or what automatically updated?
I haven’t fixed it yet – will try above advice…
Hello jackie777
take a look here:
https://ww.wp.xz.cn/support/topic/help-current-version-of-theme-is-broken?replies=7
as Otto said (wp admin)
“[wp.org] servers had a bad copy of the ZIP file. It has now been corrected. “
Hope this helps.
Hi,
First thank you so much for this reply –
I downloaded a new zip of Customizr and replaced it via ftp – I’m actually using a child theme of Customizr
the site looks ok but now I’m missing all the widgets…
no sidebar, no footers…
any advice on where I can find these perhaps in the database? I had a lot of content in there.
The Dashboard indicates there are no widgets…
Thank you –
That’s weird.
Wordpress widgets are per theme, so if your child-theme is still the same then you should see the widgets in the same widget areas.
So they aren’t there in Appearance -> Widgets (of your child-theme)?
Neither in as “not active” widgets?
If so then you lost something in the db.
(wp_options table, look for theme_mods_{name of your child_theme})
Hi –
WHEW…
The missing widgets were in “Inactive Widgets” in the Dashboard.
Not sure how they got there or how any of this happened, but at least happily the widget content was saved there. (they were also in the wp_options as you said)
I’m putting them back into the sitebars.
Do you know of any way to disable the automatic update of Customizr… – it was that update the broke it, I’m assuming.
Thank you,
J
As WordPress didn’t have the style sheet, but now does can customizr update to a new version .01 so I can update it without deleting the theme and reinstalled it and running the risk of my information being lost.
d4z_conf, thank you very much for looking into it.
Since the style.css was missing (thanks to WP Dashboard warning), I deleted the theme from the dashboard and re-installed it – Reactivated the Customizer first, then switched to my ‘child theme’- Every thing went OK, and, as you noticed, the site is now normal.
As you are pointing it out, it must have been a corrupt copy of the update.
Thank you for a great support. May God Bless you with ever more insight into the realm of php, css, and whatever is needed in the stack!
To Kevin_strong: Deleting and installing the theme is not a big deal. When you delete the customizr, your site reverts to the default wp theme. Installation and reactivation just take a couple of minutes.
I am marking it “resolved” now.
Glad you solved Parwaiz 😉
(woulf you mind marking this as resolved? :D)
d4z_conf, Here is what is resolved:
Since the style.css was missing (thanks to WP Dashboard warning), I deleted the theme from the dashboard and re-installed it.
Unfortuantley this does not give me assurance that I will not lose any edits I made for the customizr theme, such as the buttons for the front page, sentences and things I customized directly into the theme. I am not worried about pages and posts as yes they would still be present. That is why I don’t want to delete and reinstall. Can we please send out an update version .01 so I don’t lose this. (I don’t have a child-theme)
Thanks!
I apologize if this is a newbie question, but if I have not had a child theme in the past and I have been able to update the customizr versions without losing anything is it safe to delete it and update it to the new version and not lose my customizations or no?
If you delete it, you will lose your customizations. That’s the whole point of a Child Theme (as we’re discussing on separate thread). Suggest you ask any further questions in that thread.
(Sorry I’ve been a bit tough on you as I didn’t know you were a newbie!)
