Hello, could you check your php erroe log and see if it says anything about the issue please?
Hi, sounds bit strange but the error log does not show any error.
Hi, still experiencing a blank page issue when trying to edit the default invoice.
php error log reports:
Warning: mysqli_query(): MySQL server has gone away in /homepages/16/d780083033/htdocs/clickandbuilds/ParfumsGuyBouchara/wp-includes/wp-db.php on line 2007
Hello!
That seems to be an error in your server configuration, have you done any change? Like renaming your database?
We experienced a ddos attack and did some temporary changes. Everything was restored as it was before. Have to say that got a blank page issue before this incident after the wordpress update.
Hello!
does that error happens after trying to save a form? That error could means that something is still not well configured after the restore. Seems like the db is timeout for some reason, the time out could occur for several reason. https://matomo.org/faq/troubleshooting/faq_183/
Hello, got this error log
Parameter must be an array or an object that implements Countable in /homepages/16/d780083033/htdocs/clickandbuilds/ParfumsGuyBouchara/wp-content/plugins/woo-pdf-invoice-builder/vendor/phenx/php-svg-lib/src/Svg/Document.php on line 259