• Resolved ilacapo

    (@ilacapo)


    Hi! I’ve installed and activated Metaslider plugin on Vantage Theme, but when I click on metaslider configuration options the only thing that I see is a blank page.
    Wordpress version is 6.0.2. Can you please help me?

    Many thanks!!!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @ilacapo

    Thanks for using MetaSlider.

    – Does the issue go away if you change themes?
    – Do you see an error message?
    – What version of PHP are you using?

    Thread Starter ilacapo

    (@ilacapo)

    Hi Steve, here below the answers to your questions:
    – Does the issue go away if you change themes? no
    – Do you see an error message? no, I only see a white page with no text
    – What version of PHP are you using? 8.0.0

    The problem still persist, I don’t know what to do.
    Are there other slider plugins that work on Vantage?

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @ilacapo

    The next thing I would try is temporarily disabling other plugins one-by-one. This will help you see if there a plugin that is conflicting with MetaSlider.

    Thread Starter ilacapo

    (@ilacapo)

    I’ve tried to disable plugins but didn’t work. The only thing that worked was to install an other plugin 🙂

    Plugin Author Steve Burge

    (@stevejburge)

    OK, thanks for letting us know, @ilacapo

    This issue is marked resolved, perhaps you could detail the steps needed to solve it because I am having the exact same problem?

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @chuangzu

    There are some steps listed here. For example:
    – Does the issue go away if you change themes?
    – Do you see an error message?
    – What version of PHP are you using?

    However, please open a new thread with specific details of what you see and what steps you’ve taken to try and solve this.

Viewing 7 replies - 1 through 7 (of 7 total)

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