Plugin Contributor
kluver
(@kluver)
Hi @nativa1,
When creating an invoice for a large order it is possible you get a server timeout. Is it possible for you to check the error logs and tell us if you get a specific error back?
If it turns out to be a memory issue here is a guide on how to troubleshoot that: Solving memory issues
i can´t not see errors
no show errors
this is my configuration
wp-config.php
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
php.ini
max_execution_time = 180
Plugin Contributor
kluver
(@kluver)
@nativa1,
Is it possible that you use images with a high resolution in your documents (logo, thumbnails)? For instance, a dpi of 300 is enough for displaying and printing your logo.
No, is 71 dpi
if is one page working fine
the problem is with two page a large invoice
Plugin Contributor
kluver
(@kluver)
Hi @nativa1,
Have you tried all the troubleshooting steps in the ‘Solving memory issues‘ guide?
For instance your memory limit in your wp-config can be set to 256M but your hosting might not allow it to be that high. Setting this value higher than what your hosting allows doesn’t have any effect.
Also a quick win can be upgrading your PHP version. Going from 5.6 to 7.x can cause a doubling in speed.
Hi
I get a blanck page. I’ve solved the memory problems, but nothing. I don’t know how to do now.
Thanks
Plugin Contributor
Ewout
(@pomegranate)
What do you see when you add &debug=true to the URL where you get the blank page?
Is there anything in the error logs under WooCommerce > Status > Logs, then top right corner select a log named ‘wpo-wcpdf’?
