Blank Settings Page

Resolved jbryanbarnes
(@jbryanbarnes)

7 years, 11 months ago

Hey there,

As soon as I save my FB information, the settings page for EME Sync Facebook Events goes blank.

I can’t change or edit because it’s blank.

What’s the course of action here?

Thanks,
Bryan

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Franky
(@liedekef)

7 years, 11 months ago

A blank page usually points to php issues. Check your webserver logfiles for hints.

Thread Starter jbryanbarnes
(@jbryanbarnes)

7 years, 11 months ago

Hey Franky @liedekef, I checked my logs and didn’t find anything obvious.

Just a quick note – the blank page is only on the right side of the scree, as the regular WordPress menu loads fine.

Plugin Author Franky
(@liedekef)

7 years, 11 months ago

Make sure your php is configured to log errors to file, and also you might want to temporary activate wordpress debug. A pure blank page means something is wrong, so something must be logged somewhere …
Also: which php version are you using?

Thread Starter jbryanbarnes
(@jbryanbarnes)

7 years, 11 months ago

Ah gotcha. I’ll try configuring the php log errors to file.

To be clear, it’s not a fully blank page, as the WordPress admin loads around it.

Screenshot: https://ibb.co/fgp9H8

PHP 5.6
Thread Starter jbryanbarnes
(@jbryanbarnes)

7 years, 11 months ago
Hey Franky,

I updated the plugin and there’s almost no change to the issue, except that the donation appeal appears before the blank area.

Please see screenshot: https://ibb.co/gK84zy

Let me know what you think/recommend.

Here are errors that I see in the console, but I don’t they’re related:

[Warning] Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys (util.js, line 226)
[Warning] Google Maps JavaScript API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required (util.js, line 226)
- This reply was modified 7 years, 10 months ago by jbryanbarnes.
Thread Starter jbryanbarnes
(@jbryanbarnes)

7 years, 11 months ago

I got rid of the https errors above.

When I unhid some of the items via developer tools, I saw an additional error:

[Error] ReferenceError: Can’t find variable: maxPages
(anonymous function) (facebook_events_pro.js:1:2183)
dispatch (load-scripts.php:3:12450)
handle (load-scripts.php:3:9179)

Then I deactivated an old FB plugin and the EME Facebook events software showed up.

Plugin Author Franky
(@liedekef)

7 years, 10 months ago

Well yes, old plugins can do that to you 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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