Block fake Googlebots

  • Resolved Oleg

    (@submedia)


    7 months ago

    Hi, feature “Block fake Googlebots” causes page to return 503 for legitimate Google bots on idle server.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    7 months ago

    Hi @submedia,

    If you disable the Block fake Googlebots from AIOS > Firewall > PHP rules tab – Internet bot settings. do it solve the issue?

    Can you please cross check the AIOS > Settings > Advanced settings tab has IP address detection settings. There, you may cross-check the right IP address detection, which matches https://whatismyipaddress.com/ IP address. If the IP detection setting have problem the IP might not match the google bots IP range.

    Regards

    Thread Starter Oleg

    (@submedia)

    7 months ago

    Yes it does.

    P.S. After a month of the feature on, e-commerce website disappeared from the search because all the Google bots were rejected with 503 on all pages. That’s super annoying bug leaded to money lost.

    Please fix.

    regards,

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    6 months, 4 weeks ago

    Hi @submedia,

    Thank you for the information.

    I’ve created an internal ticket for this. The “Block Fake Google Bot” feature is not a recent addition, and we’ve only received a few reports about it, so this shouldn’t be a general issue.

    Could you please provide more details about the server you’re using?

    If possible, can you please share the server log containing the 503 response code via https://pastebin.com/?

    Regards

    Thread Starter Oleg

    (@submedia)

    6 months, 4 weeks ago

    Hi @hjogiupdraftplus

    Below are some log record examples:

    66.249.70.138 - - [26/Oct/2025:00:10:30 +0300] "GET /robots.txt HTTP/1.1" 503 45246 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"

    66.249.70.137 - - [26/Oct/2025:00:10:32 +0300] "GET /product/gel-polish-milano-cosmetic-10ml-261/ HTTP/1.1" 503 44647 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"

    Regards,

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    6 months, 3 weeks ago

    Hi @submedia,

    Thanks for the information. Can you please cross-check once \wp-content\uploads\aios\firewall-rules\settings.php file aiowps_googlebot_ip_ranges has the range of Google bot IP saved as below screen shot.

    https://snipboard.io/UZ409k.jpg

    66.249.70.138 IP called should match the 66.249.70.128\/27 range.

    We’ll also check this issue internally in detail.

    Regards

    Thread Starter Oleg

    (@submedia)

    6 months, 3 weeks ago

    hi @hjogiupdraftplus

    ‘aiowps_googlebot_ip_ranges’ exists in \wp-content\uploads\aios\firewall-rules\settings.php

    Regards,

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    6 months, 3 weeks ago

    Hi @submedia,

    Ok.

    Thread Starter Oleg

    (@submedia)

    5 months, 3 weeks ago

    Hi, I want to inform you the the issue was not related to AIOS at all. The plugin feature works fine.

    Thanks for ur feedback.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    5 months, 3 weeks ago

    Hi @submedia,

    Glad to know the issue was not with the AIOS plugin.

    Regards

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