Blocked out of settings

  • Devyn

    (@devynbrew)


    1 year, 2 months ago

    Hello, I have signed in as an Admin, but I am blocked out of settings due to White Label CMS (and can’t reset the plugin or the Video User Manuals plugin)

    Screenshot 1
    Screenshot 2

    Can you let me know how to fix? Perhaps delete from the database side?

Viewing 1 replies (of 1 total)
  • Plugin Support VUM Support – Jhay

    (@jhayvum)

    1 year, 2 months ago

    Hello,

    Thank you for reaching out.

    You can use the following SQL statement to remove White Label CMS options from your database:

    DELETE FROM wp_options WHERE option_name LIKE 'wlcms_o_%';

    Please note that if your WordPress installation uses a custom table prefix, you will need to adjust wp_options accordingly

    Important: Before running any SQL queries, we strongly recommend creating a full database backup to prevent any unintended data loss.

    Let us know if you need further assistance.

Viewing 1 replies (of 1 total)

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