Blocking Access for Admins

  • Resolved hagentertainment

    (@hagentertainment)


    3 months ago

    I just purchased WP Adminify pro and installed the RoleMaster Suite add-on. As soon as I installed the add-on, my admin user lost access to the WP Adminify menu. If I try to access the WP Adminify settings pages directly by entering the URL in my browser, I receive the error message “Sorry, you are not allowed to access this page.” I am unable to access any of the settings regarding RoleMaster. I haven’t configured any settings regarding roles since activating the add-on and the page is unreachable to me as an admin because it says I don’t have access. Deactivating the RoleMaster plugin I can see the WP Adminify menu again and I can access the pages.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kakon Barman

    (@kakon4366)

    3 months ago

    Hi @hagentertainment,
    Thank you for letting us know about the issue. I will try to find the bug and fix it as soon as possible.

    Plugin Support Kakon Barman

    (@kakon4366)

    3 months ago

    Hi @hagentertainment

    Thank you for letting us know about the issue. I will try to find the bug and fix it as soon as possible.

    Plugin Support Kakon Barman

    (@kakon4366)

    3 months ago

    Hi @hagentertainment,

    Thank you so much for your patience, and we sincerely apologize for the inconvenience this caused!

    We’re happy to let you know that we have released a new update that fixes this exact issue – admin users will no longer lose access to the WP Adminify menu after activating the RoleMaster Suite add-on. Please update the Rolemaster Suite plugin to the latest version and let us know if everything is working correctly for you.

    If you run into any further issues, don’t hesitate to reach out – we’re always here to help! 😊

    We’d also love to hear your feedback! If RoleMaster Suite has been helpful to you, we would truly appreciate it if you could take a moment to leave us a ⭐⭐⭐⭐⭐ rating here: 👉
    https://ww.wp.xz.cn/support/plugin/rolemaster-suite/reviews/#new-post

    Your support means the world to us and helps us keep improving the plugin.
    Thank you! 🙏

    Best regards,
    WP Adminify Team

Viewing 3 replies - 1 through 3 (of 3 total)

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