Blocks Dashboard Access for Users

  • Resolved madrook

    (@madrook)


    9 years, 4 months ago

    When I activated it, one user immediately emailed me and reported he could no longer access the Dashboard. When I deactivated it, he said he could access the Dashboard again.

    Has anyone else had this problem?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author AOS

    (@fandoment)

    9 years, 4 months ago

    Hello,

    No one else has reported this. What theme are you using? What other plugins?

    If we have the theme and plugins, we can try to replicate. It’s possible there is a conflict.

    Thank you.

    Thread Starter madrook

    (@madrook)

    9 years, 4 months ago

    I’ll try it again. I did have some conflicts that I had to resolve. In addition, I’m brand new at WordPress and plugins. I’ll let you know when I try again if it was just something stupid I did. Thanks for letting me know it’s not a known problem. (I’m using 20-10 theme and many plugins.)

    Plugin Author AOS

    (@fandoment)

    9 years, 4 months ago

    Thank you for the update. I’ll leave this open for a while to see if we get another report.

    Note: we issued a release today. It removed the Admin name from the author list.

    WordPress is worth learning. Good luck to you!

    Thread Starter madrook

    (@madrook)

    9 years, 4 months ago

    I just reinstalled WriteShare. As an admin, I could access the Dashboard, but when I logged out and logged in as a user, I could not access the Dashboard, so it is this particular plugin that is doing this to me. It’s not a critical fault but it’s an annoyance.

    I’m using the Twenty-Ten theme with these add-ins active:
    AddToAny Share Buttons
    Akismet
    All-in-One WP Migration
    bbp style pack
    bbPress
    Capability Manager Enhanced
    CM Tooltip Glossary
    Comment Mail
    Enhanced Admin Bar with Codex Search
    Google Docs Embed
    iframe
    Profile Builder
    Read More Without Refresh
    Shortcodes Ultimate
    The Events Calendar
    TinyMCE Advanced
    UpdraftPlus – Backup/Restore
    WP Editor Comments Plus
    WE Mail Smtp Mailer
    WP User Avatar
    WriteShare Writing Community Platform

    • This reply was modified 9 years, 4 months ago by madrook.
    keiramarcos

    (@keiramarcos)

    9 years, 4 months ago

    I’m also having this issue. I’ve tried elevating members all the up to the user role of “author” and the dashboard is still missing.

    I only have Writershare installed as far as plug ins go. I’ve tried multiple themes including WordPress 2017 and 2016.

    • This reply was modified 9 years, 4 months ago by keiramarcos.
    Plugin Author AOS

    (@fandoment)

    9 years, 3 months ago

    WordPress is not sending me emails of support requests. I just signed in to find this and two other forum postings. I will reply to all 3 today. My apologies.

    Plugin Author AOS

    (@fandoment)

    9 years, 3 months ago

    In functions.php of their theme. Add the code:

    add_filter( ‘wpws_can_access_dashboard’, function( $roles ) { $roles []= ‘subscriber’; return $roles; } );

    for users to be able to access Dashboard.

Viewing 7 replies - 1 through 7 (of 7 total)

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