Blurred image

  • Resolved fpeco

    (@fpeco)


    2 years, 11 months ago

    Hello.

    I’m coming to you because I don’t find any solutions to a blurred images issue.
    Randomly, images become blurred, like this : https://zupimages.net/up/23/27/yj1d.jpg

    That’s not always the same image, that’s not everytime, it’s random.

    I try different settings but the issue is still here.

    Do you have an idea to solve it ?

    Thanks a lot

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kush

    (@kushnamdev)

    2 years, 11 months ago

    Hey @fpeco

    Thank you for using Optimole and reaching out.

    I have checked your site and all the images loads fine on my end. This issue could be caused by duplicate lazy-loading functionality. Please disable other lazy-loading functionalities that you already have (most likely in other caching plugins) and try to check again, images should load properly. Duplicating lazy-loading functionality usually causes such issues with images not loading properly.

    Let us know if that helps, thanks!

    Thread Starter fpeco

    (@fpeco)

    2 years, 11 months ago

    Hi @kushnamdev

    Thanks for your kind reply.

    As I said it’s random. I got it this morning also : https://zupimages.net/up/23/27/jizh.jpg
    If you refresh the page several times, you could see the issue.

    Concerning the lazy load, it’s not activate anywhere, just on Optimole.

    iSaumya

    (@isaumya)

    2 years, 11 months ago

    Hi @fpeco,
    I just looked at your portfolio page and dug deeper into the network requests and I think this is what happening for your images:

    1. When images are loaded at the network level, all images are clear: https://i.imgur.com/OA4cl6b.jpeg
    2. But the problem lies in the code of your theme/plugin that is being used for the portfolio section. As none of these img tags specify the image height and width attribute causing improper image size. Which leads to having improper image dimensions being mentioned: https://i.imgur.com/SFOP5HO.jpeg, like width 361 and height 22. On top of this you have lazy load and many JS level animations causing this entire problem.
    3. Inside this plugin settings > resize section, if you have enabled any advanced settings, try disabling that as well. Screenshot: https://i.imgur.com/cJVYWeC.jpeg
    Thread Starter fpeco

    (@fpeco)

    2 years, 11 months ago

    Hi @isaumya

    Thanks a lot for your clear feedback. I understand much better the issue.

    Advanced resize settings are already disabled… 🙁

    Maybe there is no solution if the issue comes from the theme as you said ?

    iSaumya

    (@isaumya)

    2 years, 11 months ago

    Hi @fpeco,
    If the Porfilio section is coming from your theme itself then please contact y6our theme dev and ask then to ensure the img tags have proper width and height attribute added to them.

    If it is coming from some plugin, then you need to contact the plugin author and ask the same.

Viewing 5 replies - 1 through 5 (of 5 total)

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