bocksy companion have a php error

  • Resolved MauChiuan

    (@chuimn)


    4 years, 10 months ago

    all new install wordpress 5.8
    php version 7.4
    Blocksy Companion 1.8.7.5

    when open Blocksy Companion setting page
    it will show php error msg

    Warning: file_exists(): open_basedir restriction in effect. File(/pre-boot.php) is not within the allowed path(s): (/www/wwwroot/XXXX/:/tmp/) in /www/wwwroot/XXXX/wp-content/plugins/blocksy-companion/framework/extensions-manager.php on line 312

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  • Eduard

    (@cteduard)

    4 years, 10 months ago

    Hello @chuimn

    This “issue” has been fixed in our upcoming release. And truth be told, it isn’t really an issue with the theme, but more of a misconfiguration with your hosting.

    You have two simple choices here.

    1. You wait for our next stable update, that works around this hosting restriction and the message will disappear.
    2. You speak with your hosting company to help you relax the basedir protection settings

    Other than that, it is nothing to really worry about. It will not affect the functionality of the theme.

    Thanks

Viewing 1 replies (of 1 total)

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