Bold Builder plugin cause 404

  • Resolved quincynehf

    (@quincynehf)


    4 years, 7 months ago

    I installed the bold builder plugin.

    I open a page and just click update and it gives 404 error. I also made changes and when try to click on update it gives 404.

    I deactivated the Bold Builder, and went back to same page and clicked on update and it works.

    I tried permalink like you have mentioned and did not help. I checked the permission as well and saw it has 755 on wp_admin folder. and only thing causing is bold builder.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author boldthemes

    (@boldthemes)

    4 years, 7 months ago

    Hi @quincynehf,

    Thanks for using our plugin.

    We are not so sure that we’ve understand you well, on which permalink you are referring?
    Could you please confirm us are you using our premium theme? In that case, please contact us via this link. Thanks in advance.

    Thread Starter quincynehf

    (@quincynehf)

    4 years, 7 months ago

    The permalink on WP Settings. I clicked the day and back to months but still same problem. If I disabled the plugin and save the page, it saves.

    Plugin Author boldthemes

    (@boldthemes)

    4 years, 7 months ago

    Hi,

    Could you confirm us if you are using our premium theme? Thanks in advance.

    Thread Starter quincynehf

    (@quincynehf)

    4 years, 7 months ago

    Yes, I have purchased premium.
    The issue is fixed though, it was security side which the hosting provider fixed it.

    Plugin Author boldthemes

    (@boldthemes)

    4 years, 7 months ago

    Hi @quincynehf

    Thanks for the info. We are glad that you’ve managed to resolve the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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