Book multiple appointments

  • Resolved amyrc73

    (@amyrc73)


    2 years, 5 months ago

    I am considering purchasing the Pro version of this plugin.

    In the demo I have been able to duplicate how I would like the booking to work for my website, but have a few questions.

    Is there a way for a customer to either book multiple appointments or add on extra time to their appointment/time?

    Example: typical rental time for a piece of equipment is 1 hour, sometimes a client wants 2 hours. The site will only let me “book” one appointment time for 1 hour – is there a setting that allows for additional bookings if the timeslots are available?

    Also, what about booking for multiple people? A couple may want to come together, but each rental item is limited to 1 person at a time. How can they purchase 2 rentals together?

    For packages, if a customer purchases a package that is for say 4 services, will their customer page/account display how many services they have used / have left in the package? How does this customer then come back to schedule one of the services that was prepaid in the package?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    2 years, 5 months ago

    Hello, thank you for reaching out to us.

    We have an option for you to define custom duration from which the customer can choose when booking an appointment:

    There are two different types of appointments each of which is based on the maximum capacity of the service that is delivered. An appointment is considered as a “Single” appointment if the maximum capacity of the service is 1. If the maximum capacity is higher than 1, the appointment is considered as “Group”. There are two types of group appointments:

    • Group appointments where all customers are separate (usually the case when they don’t know one another).
    • Group appointments where one customer defines a number of persons that are coming with him or her.

    The main difference between these two is that in the first one every person appears in the appointment separately, with all details defined, such as name, email, appointment status, payment details, etc.; this means that any person can cancel his/her participation in the appointment separately.

    The situation with the second type of group appointment is that only the person who has scheduled the appointment has a name, email, appointment status, and payment details. The others are seen as +1.. +10 “addition”. So if one of them decides to cancel his or her participation in the appointment, there are two options: either they will cancel for all, or you need to reduce the number of persons in the “Edit Appointment” dialog.

    The rest of the appointments from the package can be booked from the customer panel on the front end.

    Please let us know if you have any other questions.

    Thread Starter amyrc73

    (@amyrc73)

    2 years, 5 months ago

    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)

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