Booking form error

  • Resolved Martin Domburg

    (@martin95)


    11 months, 4 weeks ago

    Hi,

    I have recently started using this form, but somehow the form isn’t working on the website. When logged in, its fine. But when visiting the page in incognito mode, i get an empty form. I tried excluding some js in wprocket but without results.

    The error i get is:

    wbk5-frontend.js?ver=1748943416:656 Uncaught ReferenceError: wbkl10n is not defined
    at WEBBA5_Form.update_mobile_step (wbk5-frontend.js?ver=1748943416:656:61)
    at new WEBBA5_Form (wbk5-frontend.js?ver=1748943416:54:6)
    at HTMLDivElement. (wbk5-frontend.js?ver=1748943416:707:76)
    at ce.each (jquery.min.js?ver=3.7.1:2:3129)
    at e..each (jquery.min.js?ver=3.7.1:2:1594)
    at HTMLDocument. (wbk5-frontend.js?ver=1748943416:707:51)
    at plan-uw-bezoek/:3:7505

    Can someone point me in the right direction?

    Greetings Martin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mandro

    (@webbasupport)

    11 months, 4 weeks ago

    Hello,

    I’ll be happy to assist you.

    1. Could you please clarify whether you’re using a caching plugin?

    2. Please share a screenshot showing how the Webba Booking shortcode is added within the Elementor block on your website. You can upload it on an image hosting and share the link here.

      Thread Starter Martin Domburg

      (@martin95)

      11 months, 4 weeks ago

      Hi,

      i’m using WP Rocket 🙂

      I have inserted the shortcod ein a separate container.

      Plugin Support Mandro

      (@webbasupport)

      11 months, 4 weeks ago

      Hello,

      Thank you for clarifying.

      Could you please try disabling WP Rocket temporarily and check if the issue is resolved?
      If the problem disappears, it indicates a conflict between Webba and the caching system.

      As a solution, please exclude the booking form page from being cached. You can refer to the WP Rocket documentation for guidance on how to do this: https://docs.wp-rocket.me/article/54-exclude-pages-from-the-cache

      If the problem persists, please let me know.

      • This reply was modified 11 months, 4 weeks ago by Mandro.
      • This reply was modified 11 months, 4 weeks ago by Mandro.
    Viewing 3 replies - 1 through 3 (of 3 total)

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