• Resolved jdog131

    (@jdog131)


    Hi there, new to the plugin and just setting up to see how it will work, love it os far but when i tested on a subdomain the end screen after booking looked fine, when i try on the site itself i just get a blank screen after i click on the last next of the booking form. Any fix for this? Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Webba Appointment Booking

    (@webba-agency)

    Hi,

    I’ll be happy to assist you.

    It seems this problem appears because debug mode is enabled on your website. Please, disable the debug mode and try again,

    More information here: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/

    If the problem persists, kindly let me know.

    Thread Starter jdog131

    (@jdog131)

    Thank you for your quick response, i tried to find the only plugin i used to debug previously. I activated and disabled it. I also disabled the debug option from my hosting and cleared the cache, and it still happens with the blank screen, unfortunately.

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    Could you please open the wp-config.php file which is located in the root of your website and ensure that debug is disabled:

    define( ‘WP_DEBUG’, false);
    define( ‘WP_DEBUG_LOG’, false);
    define( ‘WP_DEBUG_DISPLAY’, false);

    Kindly let me know how it goes.

    Thread Starter jdog131

    (@jdog131)

    it currently looks like this, is this correct or does it need the above code added? Sorry, i am not very knowledgeable with these things

    <?php

    /* Absolute path to the WordPress directory. */
    if ( !defined(‘ABSPATH’) )
    define(‘ABSPATH’, dirname(FILE) . ‘/’);

    /* Location of your WordPress configuration. / require_once(ABSPATH . ‘../wp-config.php’); define(‘FS_METHOD’, ‘direct’); /* Sets up WordPress vars and included files. */
    require_once ABSPATH . ‘wp-settings.php’;

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    Could you please send a screenshot of the file content to [email protected]? We will check it right away and reply?

    For a better follow up, please drop a line here after sending an email.

    Thread Starter jdog131

    (@jdog131)

    Thank you, all sent over to you.

    Thread Starter jdog131

    (@jdog131)

    Issue was that i hadn’t set the time to pay, all resolved by adding any time period to this.

Viewing 7 replies - 1 through 7 (of 7 total)

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