• Resolved Muhammad Danial Emran

    (@danialemran)


    Hi, I am using ithemes security on my client websites,

    From some days, the website nextdaydelivers.com is showing bot verification message. Is this any feature provided by ithemes security plugin?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @danialemran,

    The Bot verification is coming from reCAPTCHA itself. In this case, the plugin where the reCAPTCHA is been used on the whole site is responsible for this.

    Please let me know if this helps.

    Best regards,
    Shalom

    nlpro

    (@nlpro)

    Hi @danialemran,

    In addition to @shalomt ’s answer, only the iTSec Pro plugin includes CAPTCHA functionality. Since your site is using the free iTSec plugin any CAPTCHA symptoms cannot be attributed to it 😉

    +++ To prevent any confusion, I’m not iThemes +++

    Thread Starter Muhammad Danial Emran

    (@danialemran)

    Thanks for guiding me @nlpro and @shalomt.

    If you can guide me more on that, it will be really helpful for me.

    Hello @danialemran

    Apologies for the late response.

    I’ll suggest checking for any hosting reCAPTCHA to be precise. Or if you have any login/registration plugin where the reCAPTCHA is also enabled.

    If that doesn’t help, we’ll like you to please proceed with a conflict test. But, first, create a recent backup in case you lose any settings during the trial and have to restore to a previous working state.

    This article can assist you during this test: https://help.ithemes.com/hc/en-us/articles/115003073433-Checking-for-a-Conflict-

    Hi there,

    I hope the information provided helped resolve your issues. Given that we have not received a response, I will mark this post as resolved. If you still need some assistance, please feel free to open a new support topic, and we would be happy to assist.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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