Branda Pro Bug

  • Resolved mcl676

    (@mcl676)


    4 years, 9 months ago

    Hello, I own Branda Pro through my host.
    I have installed Woocommerce / Product Vendors.
    I created a supplier.
    Ok everything works.

    In Branda Pro, I have activated / deactivated the ‘Administration bar’ option and there I no longer have the Supplier administration bar when I do ‘Visit the store’ ??????
    I have to activate this um…. ‘Administration bar’ option to find the Supplier administration bar when I do ‘Visit the store’.

    In the settings I have reset everything uninstall, settings and data.
    I even uninstalled Branda Pro but nothing helped.
    How can I find my Supplier administration bar without going through Branda Pro?

    Cordially
    Michael

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    4 years, 9 months ago

    Hi @mcl676

    I hope you’re well today!

    Am I correctly understand that this bar does not show by default and you can only see it if you enable “Admin Bar” option in Branda? If yes, then this wouldn’t be issue with Branda but rather a matter of configuration of these other plugins.

    This is because Branda can’t “hide” anything when it’s disabled so if it’s hidden with Branda disabled, then some other option must be hiding it. Also, Branda does not make any permanent/physical changes to Admin Bar – if you disable “Admin bar” module or entire branda, everything should work as “by default” (like Branda was never installed there).

    I mean, if that “Supplier administration bar” doesn’t show up for you when Branda is disabled then I would strongly recommend contacting support of the plugin that actually adds that bar.

    Note also please: we cannot provide support for our Pro products here as this is against this support forum rules. If you are a WPMU DEV Member yourself, please reach our support directly at

    https://wpmudev.com/get-support/

    Otherwise, please contact your host for help (and they contact us if they’ll need any additional assistance).

    Kind regards,
    Adam

    Thread Starter mcl676

    (@mcl676)

    4 years, 9 months ago

    No I am not a WPMU member. It is my host who offers Branda Pro.
    Now if you do not believe without having installed Woocommerce / Product Vendors, created a supplier, log into their dashboard and do ‘Go to the store’, you will see that the Dashbord bar is there. When I activate and deactivate the Branda Pro ‘Admin bar’ option and do the same ‘Go to the store’ the Dashbord bar is no longer there. I’m a computer scientist and if you can’t make it then pass me on to someone else.
    Cordially
    Michael

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    4 years, 9 months ago

    Hi @mcl676

    I hope you are doing well.

    Could you please send me an email to [email protected] using this template:

    Subject: “Attn: Patrick Freitas”

    Message: link back to this thread for reference https://ww.wp.xz.cn/support/topic/branda-pro-bug/

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    4 years, 9 months ago

    Hi @mcl676

    Following the email,

    Since the issue is no longer happening we are marking the thread as resolved.

    Best Regards
    Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)

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