Brands not populating

  • Resolved insultant

    (@insultant)


    10 months, 2 weeks ago

    I’m planning on purchasing the pro plugin however testing the plugin, only one of my brands is showing as populated while the other brands are showing (0) although they have products with these brands selected.

    The site is currently in maintenance mode, so I’m unable to show you the shop. If you have a possible solution, please advise. Otherwise, I can purchase the pro plugin to see if it works with it, but if we are unable to resolve the issue, I would need a refund.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mediawebster

    (@mediawebster)

    10 months, 2 weeks ago

    Hello

    Check your attributes, maybe the problem is that you assigned text attributes to the product instead of global ones

    Free and paid version have the same code. Please make settings with free version.

    Thread Starter insultant

    (@insultant)

    10 months, 2 weeks ago

    I don’t believe this is the issue as they are using the standard WooCommerce “Brand” selections and text vs. global doesn’t come into play.

    What I did find out is that any Brands that were selected prior to loading Husky are not populating within the plugin although they show up fine within the Dashboard as well as the native (not Husky) Brand listing widget on the front-end. BTW, all categories are working fine so this issue is only affecting brands.

    I’ll try to delete and reload the products where brands are not populating.

    • This reply was modified 10 months, 2 weeks ago by insultant. Reason: Point out that categories are working fine
    Plugin Support mediawebster

    (@mediawebster)

    10 months, 2 weeks ago

    Hello

    text vs. global doesn’t come into play. – This is of great importance.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Brands not populating’ is closed to new replies.

Tags