• Resolved jonnyss

    (@jonnyss)


    I’ve got this plugin working fine on a couple of other sites but on this one (not my build but I work on) as soon as the plugin is activated the product galleries break the layout. I don’t think that any page builders are involved in the theme, it’s built using the underscores theme I believe.
    cheers

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter jonnyss

    (@jonnyss)

    of course i’ve got the live site there and not the dev as the dev is behind passwords. have a screenshot of what is happening here
    https://snipboard.io/gVJ03b.jpg
    cheers again

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Please enable this ( Allow Template Filters and Remove Action ) options from the plugin settings page.

    Thank You.

    Thread Starter jonnyss

    (@jonnyss)

    hi there, cheers for response, tried that and all it did was hide the description and price.
    cheers

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Do you overwrite the woocommerce template in your theme?

    Thread Starter jonnyss

    (@jonnyss)

    Hi there, no I don’t think so, not my build though. What I have noticed is if I tick Allow Template Filters and leave Remove Action unticked I do get the video showing in the gallery thumbs, although the layout is broken (sort of turns it to mobile view, description and price etc there underneath the images) and the video doesn’t play. Not sure if this helps. Mad as it works on other sites, just need to find where the conflict is I guess.
    Again thank you for your help, much appreciated.

    Thread Starter jonnyss

    (@jonnyss)

    update, got the video playing, had it set to unlisted so it wouldn’t show in my feed but only through a link, changing it to public makes it play. just the conflict to fix.
    cheers
    turns out it wasn’t a fix, i’d tested a different vid. seems to be a problem with shorts…

    • This reply was modified 3 years, 9 months ago by jonnyss.
    Thread Starter jonnyss

    (@jonnyss)

    so, sorry to spam my own query but to clarify where I think this is at, youtube shorts don’t play, but using the youtu.be link works. the layout break isn’t so much a break as what it’s doing is causing the layout to show the mobile view on desktop. I tested the dev site on my phone and it looks right, video playing etc. this is a head scratcher, bet it turns out an easy fix…

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Please use the following URL format.
    https://youtu.be/<VIDEO_ID>

    Thank You.

    Thread Starter jonnyss

    (@jonnyss)

    Aye I got that, just can’t seem to find a reason why my site would be showing the mobile version on desktop. I’ve seen different causes of this among other users/sites but nothing that seems to be applicable here.

    Thread Starter jonnyss

    (@jonnyss)

    that last update did it cheers, had to add the follwing css (seen in another post here) but it’s all spot on. `.images.nickx_product_images_with_video {
    width: 50%;
    }`
    nice work, again thank you for your help.

Viewing 10 replies - 1 through 10 (of 10 total)

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