Hello @deltadude,
Could you provide us with the website URL, so we can check the case further.
Best Regards,
Elena
@elenachavdarova, I will second this issue. I don’t want to post any links here. I’m a Siteground customer, is there another way that I can seek out support to provide an appropriate link?
Thank you for your update.
As you are SiteGround customer, you can contact our support operators from your User Area -> Help Center.
Make sure to include all details we will need to replicate the issue reported.
Once you are ready update this thread with the ticket/chat number, so we can follow the case as well.
Thank you for your cooperation.
Best Regards,
Elena
I have a ticket number: 4055026
Please, refer to your ticket.
Okay, a solution has been found. It was a weird situation for this solution seeing how SG Security plugin seemed to have interfered with the new Divi theme update.
I cleared the cache on all browsers and all functions were restored to normal.
I cannot get it out of my head that a plugin without the cache being cleared could have such an impact upon a theme update. No other plugin, from my experience, could produce this kind of result.
No, we don’t interfere with updates in any way.
I’m having an issue with the plugin and Divi also. I have to disable SG Security before I edit any pages.
Hello @willoftheweb,
Make sure to test the case with incognito browser mode. In case the issue persist, please open a separate thread, providing us with your website URL, so we can check the case in details.
Best Regards,
Elena
