Could you please confirm whether any console errors are being displayed?
carousel.3620fca501c…600.bundle.min.js:2 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading ‘size’)
at TestimonialCarousel.getSpaceBetween (carousel.3620fca501c…undle.min.js:2:1290)
at TestimonialCarousel.getSwiperOptions (carousel.3620fca501c…undle.min.js:2:1519)
at TestimonialCarousel.onInit (carousel.3620fca501c…undle.min.js:2:3113)
at Module.trigger (frontend-modules.min…?ver=3.29.2:2:21844)
at Module.e.each.r. as trigger
at TestimonialCarousel.Module (frontend-modules.min…?ver=3.29.2:2:22130)
at TestimonialCarousel.child as constructor
at new child (frontend-modules.min…?ver=3.29.2:2:22395)
at new SwiperHandlerBase (frontend-modules.min…s?ver=3.29.2:2:9371)
at new CarouselBase (carousel.3620fca501c…bundle.min.js:2:174) and in the site it displays variants of <\/path><\/svg>”,”library”:”fa-solid”},”toggle”:”burger”}” data-widget_type=”nav-menu.default”> where icons should have been, others is missing text/images.
First of all, sorry for the inconvenience you’re facing.
Could you please share more details about the issue with your site being down? Specifically, it would be really helpful if you could provide the exact steps that lead to the problem. The more information you can share, the easier it will be for us to replicate the issue and provide a faster and more accurate solution.
We’re very sorry for the inconvenience caused.
The issue has been resolved in our latest release, version 2.2.13.
Kindly update to the latest version to get the fix.
If you are not the person who reported their problem and if you need support then per the forum guidelines please start your own topic.
https://ww.wp.xz.cn/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too
The many “I have this problem too” replies have been archived. Please start your own topic instead, that is how these support forums work.