Broken

  • Resolved pauleh

    (@pauleh)


    10 years ago

    Suddenly not working. Won’t let me edit or save new widget.
    It worked before but when I tried to make changes it stopped saving. I tried a fresh install and still nothing.
    BTW – I’m running my site on Godaddy Managed WP platform

    https://ww.wp.xz.cn/plugins/contact-widgets/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Frankie Jarrett

    (@fjarrett)

    10 years ago

    Hi pauleh, thanks for reporting this, I’m happy to help get to the bottom of things.

    Can you tell me which theme you are using and what other plugins may be activated on your site?

    Thread Starter pauleh

    (@pauleh)

    10 years ago

    Lovecraft – Child Theme

    Plugin Author Frankie Jarrett

    (@fjarrett)

    10 years ago

    Thanks, pauleh. I just did a quick test using that same theme and was unable to reproduce the issue you are describing.

    Is there anything else about the site that I should know about to try an reproduce the problem?

    I don’t know how familiar you are with debugging tools, but would you be able to open up your browser “Console” to perhaps reveal JavaScript errors on the page?

    Example: https://www.evernote.com/l/AALw1K7kTqJNEr9MdFnbnZPUX6LEVBhRJsU

    Thread Starter pauleh

    (@pauleh)

    10 years ago

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)admin-ajax.php
    The weird thing is that it was working before, and then suddenly it wouldn’t let me edit it.

    As I said, this is on the Godaddy Managed WP platform.

    Plugin Author Jonathan Bardo

    (@jonathanbardo)

    10 years ago

    Hey Pauleh,

    This seems to me like a server issue. Can you link to your website so I can try to troubleshoot the issue for you?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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