• Resolved jmschefer

    (@jmschefer)


    Hello, good afternoon, I want to ask you about my problem, since the updates after 4.4 the CSS of the reviews slider block has been broken, and it looks completely disgusting. The last stable version update for this is the mentioned 4.4. .
    Could you tell me if there are any specific classes that have been changed since version 4.41 so that I can track down the problem? or Could you tell me if you have had this type of problem in other users and how they have solved it?
    The theme I use is Astra, and I also leave the link to a screenshot of how the Review slider looks with versions from 4.41 onwards.
    Regards

    • This topic was modified 3 years, 8 months ago by jmschefer.
    • This topic was modified 3 years, 8 months ago by jmschefer.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Thank you for using CusRev.

    It might be a caching issue, please try to clear all caches (browser, plugin) and recheck this issue. If it does not help, please follow this solution to troubleshoot the issue https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

    Thread Starter jmschefer

    (@jmschefer)

    Hello again.

    I did the tests with the Healt check, and the result was that the plugin that conflicts with CR is SGoptimizer…

    In case it is useful to anyone, I solved the problem by excluding the customreviews CSS from the CSS minify in SGoptimizer.

    Somehow this wasn’t necessary until version 4.41 of the CustomerReviews plugin.

    Thanks anyway for the help have a nice week. Cheers!`

Viewing 3 replies - 1 through 3 (of 3 total)

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