Broken Elementor page

  • Resolved mattdss

    (@mattdss)


    1 year ago

    Hi,

    When cookies are not allowed on the website, the page created with Elementor breaks when there is a video embedded.

    There is a manage cookies link in the footer to switch them on and off.

    Any help would be great

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    1 year ago

    Hello @mattdss ,

    Thank you for reaching out.

    The page appearance looks broken before consent because the placeholder is applied in a section were the youtube video is wrapped in the same div as the entire text. Can you please wrap in <div> tags the youtube video and/or use a different block for that? this should solve your issue.

    I hope it helps.
    Best regards,
    Antonio

    Thread Starter mattdss

    (@mattdss)

    1 year ago

    Perfect, that worked. Thank you for that.

    If anyone else has the same issue, I simply made the embedded YouTube video block a ‘group’ within the Gutenberg editor

    Many thanks

    Plugin Support Antonio Candela

    (@antoiub)

    1 year ago

    Hi @mattdss ,

    Thank you for your feedback! I’m glad to hear the issue has been resolved.

    If you need further assistance, feel free to create a new thread. We’re here to help! If you wish, you can also review our support; it would be greatly appreciated.

    Best regards,
    Antonio

Viewing 3 replies - 1 through 3 (of 3 total)

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