• Resolved BlueMoth

    (@bluemoth)


    In Firefox only, the header of the social feed does not show – it shows a broken image icon.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author slickremix

    (@slickremix)

    I took a look at your example link in firefox and all appears good on my end. Can you take a full browser screenshot of what you are seeing? Maybe it’s a firefox plugin you have installed that is blocking the image on your end.

    Plugin Author slickremix

    (@slickremix)

    Just following up to see if you received my last message.

    Thread Starter BlueMoth

    (@bluemoth)

    Hello,

    Apologies for delay and thank you for the response. There are no added extensions on my FF – just the ones that are installed upon initial download that are loaded default by FF.

    Here is a screenshot: https://imgur.com/gallery/Yoz1r8Z

    When I copy and paste the broken image link the image shows OK in a new browser window.

    Thank you!

    Plugin Author slickremix

    (@slickremix)

    Possibly your browser is cached, try emptying the cache for your browser. Additionally try to load the page in say chrome or safari and see if the same happens. I’m still able to view the feed ok on my mac using the latest firefox version (59.0.2) https://www.slickremix.com/wp-content/uploads/2018/04/Screen-Shot-2018-04-25-at-5.16.29-PM.png

    How to clear cache on Firefox using a mac

    1. In the menu bar, click on History > Clear Recent History..
    2. In the window that appears, click on the dropdown menu to the right of Time range to clear and select Everything. If necessary, expand the Details section and check both Cookies and Cache.
    3. Click Clear Now.

    How to clear cache on Firefox using a pc

    1. From the History menu, select Clear Recent History…
    2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
    3. Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.

    Let me know if any of that helps 🙂

    Thread Starter BlueMoth

    (@bluemoth)

    Hi there,

    I really appreciate your help – I delved further into the console and found a bunch of errors that stated that “Resources failed to load because you have tracking disabled.” All the listed resources were from Twitter. Looks like, as you suggested, it is my local settings.

    Thank you so much for your help.

    – BM

    Plugin Author slickremix

    (@slickremix)

    Awesome, thanks for the reply and solution. Hopefully it will help others that run across the same issue.

    If you have a second and wouldn’t mind leaving a review for us, we would be very grateful.
    https://ww.wp.xz.cn/support/view/plugin-reviews/feed-them-social

    Or if you have a facebook account and want to leave a review for us there, that would be awesome too.
    https://www.facebook.com/SlickRemix/reviews?ref=page_internal

    Be sure to follow us on Twitter for important updates https://twitter.com/slickremix

    Spencer

    Thread Starter BlueMoth

    (@bluemoth)

    Thanks! I already left a 5 star review before and it won’t let me add another. I will always recommend this plugin to people. 🙂

    Plugin Author slickremix

    (@slickremix)

    Oh sweet! Well, thank-you again! Have a great rest of your week.

    Spencer

Viewing 8 replies - 1 through 8 (of 8 total)

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