Broken Images (0 Bytes)

  • Resolved ribbitfrog

    (@ribbitfrog)


    9 years, 1 month ago

    I’m getting weird behavior when saving. The original size file is not saving properly and ends up as 0 bytes, but other sizes (like thumbnail, medium, large) are getting generated. However, if I change the size then I break the link to the file when trying to edit. Any ideas on how to fix this?

    About my install: I’m using Project Nami (SQL server) hosted in Microsoft Azure, with media being saved to blob storage. Uploading images directly to media library works fine as well as uploading images to a post. The issue only happens when trying to save a Draw.io file.

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  • Plugin Author assortedchips

    (@assortedchips)

    9 years, 1 month ago

    Hi,

    This is an interesting problem. Can you give me more details about how your WordPress installation saves media to blob storage? E.g., are you using a plugin to do this? If so, which plugin? My best guess without any additional info would be that whatever method you’re using to save to blob storage might be doing something odd with WordPress’s built-in save-media functions (which the DrawIt plugin uses directly). I think the correct creation of the thumbnails is evidence of this point as well – they are probably NOT saved to blob storage (is this guess correct?) Thanks!

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