Broken images

  • Resolved emmelinegb

    (@emmelinegb)


    5 years, 5 months ago

    Hi everyone!

    I’ve been trying to troubleshoot this all day, and I am at my wits end. Yesterday I purchased a new domain and installed wordpress, etc (my host is Bluehost). I installed some plugins and configured them, but other than that there is no content yet. Today while comparing different themes I tried uploading placeholder images and I keep getting the broken image icon. No matter what I do, I can’t seem to fix it. Some things I tried include:

    -uploaded a .jpg version instead of .png
    -deactivated all the plugins
    -activated different themes
    -checked permissions through the cpanel File Manager to make sure they’re correct
    -checked that the image files are going to the correct folder in File Manager
    -checked my database user privileges

    I’m not going to pretend to understand all that stuff, but I followed various tutorials step by step so I’m pretty confident in ruling them out. Any other ideas of what could be causing this?

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  • Moderator t-p

    (@t-p)

    5 years, 5 months ago

    If you are using Jetpack plugin, try disabling the CDN module (formerly photon) in the Jetpack plugin. https://jetpack.com/support/image-cdn/

    Thread Starter emmelinegb

    (@emmelinegb)

    5 years, 5 months ago

    Thanks for your reply! I actually just figured it out though. Phew!

    For anyone searching this later: It turns out the problem was with Cloudflare. I had enabled automatic rewrites to https in my Cloudflare settings, however this didn’t actually kick in until I added the official Cloudflare plugin and saved my settings again through there. It was a mixed content error.

    Moderator t-p

    (@t-p)

    5 years, 5 months ago

    Glad its sorted 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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