Broken plugin with poor VIP support

  • wottow

    (@wottow)


    10 years, 3 months ago

    I’ve been using the paid version of Prosociate for a couple of years now. What once started out ok has turned to pure bad. Many bugs in paid version and basically no support. Documentation is very thin even though there are several advanced settings that require server-side manipulation.

    Too bad, because they were onto a pretty good idea. The new update to version 3 makes things even worse.

    Sorry, not recommended.

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  • Plugin Author wpsocial

    (@wpsocial)

    9 years, 4 months ago

    We have no outstanding tickets for you nor outstanding bugs. Let us know if you are still having any problems. Not sure what you mean by “new update to version 3 makes things even worse. We also do not have a tiered support system “VIP” support. We certainly are not perfect but our ticket average time is less than 24 hours well below industry norms.

    • This reply was modified 9 years, 4 months ago by wpsocial.
Viewing 1 replies (of 1 total)

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