Hi @akiraanastasia
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hi there,
Thanks for sharing the site address. I checked the Jetpackpack connection for it, and there is no issue with the Jetpack connection.
Your issue, at least as you have described it and I checked, doesn’t seem to be related to Jetpack, but I can still point you in the right direction.
At this point, I would recommend you to reach out to your hosting provider and let them know about the issue, they should be able to help you out.
@bruceallen what you think? The connection is there, but why debug shows such weird text.
Hi @akiraanastasia –
As my colleague mentioned above, it seems like this is an issue on your web server. Since it is happening with multiple pages, I would recommend reaching out to your hosting provider.
@bruceallen Guys, small update. Just found that it is happening due to Cloudflare. When i deactivate Cloudflare, everything goes normal. What could be the solution?🧐😳
As a first step, can you make sure Cloudflare is configured correctly to work with Jetpack, as outlined in these guides?
– https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/
– https://support.cloudflare.com/hc/en-us/articles/218377098-WordPress-JetPack-and-Cloudflare
If you’ve done that and the issue remains, I’d suggest contacting Cloudflare support to see if they can provide any insight.
Hi @drawmyface I have configured Cloudflare correctly and it was working without any problem until last week. We have also another sites with same settings that are working without any problems.
Hi @akiraanastasia
I can see that the Jetpack connection is looking solid and healthy on your website now; you can confirm that here.
Have there been any changes to the issue you’ve initially experienced?
@muffinpeace Yes, its working now. Problem is when we activate cloudflare it again breaks the random pages. What could be the issue? Any idea? Jetpack conflicting with cloudflare?
Hi @akiraanastasia –
It sounds like this is an issue with Cloudflare. Unfortunately, we aren’t able to troubleshoot issues with Cloudflare. We have a guide to configuring Cloudflare to work with Jetpack here:
https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/
However, if you go through that guide and continue to have issues, you will need to reach out to Cloudflare for assistance.
Plugin Support
Alba
(@ctdealba)
Hi there,
It has been more than one week since we have heard from you, so I’m marking this topic as resolved.
But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.
Best,
Alba
