Broken Smush Dashboard | ww.wp.xz.cn

Resolved skjaved
(@skjaved)

5 years, 10 months ago

Hi,
I have installed the Smush on my website but the dashboard looks broken, I tried reinstalling the plugin but no luck. I thought it can be the PHP compatibility problem to I have updated the PHP version of the site but that also did not solve the issue.

Any Idea why is this happening?
Thanks

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Amin – WPMU DEV Support
(@wpmudev-support2)

5 years, 10 months ago

Hello @skjaved ,

It looks like there is a conflict with another plugin on your site. I suggest that you perform a conflict test as shown on the steps from the flowchart:
https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

If you have access to a staging site it is better to perform that test there (if there is no staging, make sure to make a backup of your site before doing any changes).

kind regards,
Kasia

Thread Starter skjaved
(@skjaved)

5 years, 10 months ago

Hello @wpmudev-support2,
Thanks for the support, I followed the steps, it was another plugin causing the issue. It has been resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
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Last reply from: skjaved
Last activity: 5 years, 10 months ago
Status: resolved