Brought down my website

  • Anonymous User 20861800

    (@anonymized-20861800)


    3 years, 5 months ago

    Good except This plugin brought down my website and I thought I lost a year of my hard work until I discovered it was incompatible with one of the apps I’ve been using. I don’t know how often this app makes my site go down but it is very scary to see a critical error on my website and have to go through a backup without knowing why.

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  • Gerard Blanco

    (@sixaxis)

    3 years, 4 months ago

    Hi helloitswinnie ,

    First of all, thank you for your feedback. Good or bad, we appreciate it. I am sorry to hear about your experience with the plugin. 🙁

    We receive a lot of feedback every day, and we can confidently say that it is almost always positive, but we have never heard of the plugin bringing down websites because of an incompatibility.

    I am not sure exactly what your particular problem is, as the website going down can be caused by many components, but rest assured we will be happy to help you resolve the issue. I could not find your support message, but please contact us so we can help you further. We would love to understand what happened to your website.

    Have a nice Sunday!

Viewing 1 replies (of 1 total)

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