browser doesn’t have Silverlight, HTML5, or HTML4 support.

  • Resolved garyartista

    (@garyartista)


    6 years, 4 months ago

    On the Add Gallery/Image page I get the following error message:  browser doesn’t have Silverlight, HTML5, or HTML4 support.  I can not upload images.

    I have verified compliance with PHP version 7.3 or greaterMySQL version 5.6 or greaterHTTPS supportThe mod_rewrite Apache moduleConfirm with your hosting provider that you have set in your installed php.ini file:PHP Safe Mode turned OFF

    My host is biz.nf  I do not know what operating system they are using.  I am using Ubuntu Budgie 18.04.  I get the same error message in Chrome and Firefox.

    I have disable all plugins and switched to the 2020 theme, all with no effect.

    I have used this plugin for years.  I just removed and reinstalled it.  Version 3.2.23

    Please let me know if there is anything I can do to make the plugin work again.

    thanks

    gary

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mihai Ceban

    (@mihaiimagely)

    6 years, 4 months ago

    Hi @garyartista,

    Can you please check the other thread that you have opened regarding the same issue where we have replied asking you to re-submit the issue report?

    Thanks!

    Thread Starter garyartista

    (@garyartista)

    6 years, 4 months ago

    I am getting confused about what I have posted where. I will look for the other one. Should I mark this as resolved so we know which is which.

    gary

    Mihai Ceban

    (@mihaiimagely)

    6 years, 4 months ago

    Hi @garyartista,

    Sorry but we aren’t allowed to include links to any other threads due to ww.wp.xz.cn rules.

    You’ve opened a similar thread ( entitled “Nextgen runtime exception” recently and it already has 2 pages of communication with our support agents so I will just close this current one as duplicate the current one being less relevant.

    • This reply was modified 6 years, 4 months ago by Mihai Ceban.
    Thread Starter garyartista

    (@garyartista)

    6 years, 4 months ago

    good. Sorry about the boo boo.

Viewing 4 replies - 1 through 4 (of 4 total)

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