Hi @dazmond,
If the form is not loading with the “Classic (Recommended)” option selected, please, check if there is any uncaught javascript error in the webpage (not generated by our plugin), that is stopping the rest of javascript code in the webpage.
Could you send me the link to the webpage, please?
Best regards.
Thank you for your reply, here is a link to the page:
http://ecoexplorer.education/subscription-pricing/
The print icon beneath is a plugin which I have disabled but it hasn’t made ay difference to the loading of the form.
I’ll have a look at what else is running but let me know if you spot anything.
Thanks,
Darren.
Hello @dazmond,
The uncaught error in your page is generated by the theme active. You are using the latest version of WordPress, that includes jQuery 1.12.4, but this version of jQuery does not support expressions like: [href=#], there is required the use of double quotes: [href="#"]
For example, pay attention to the piece of code:
jQuery('.fusion-navbar-nav a:not([href=#], .fusion-megamenu-widgets-container a, .search-link), .top-menu .menu a:not([href=#]), .mobile-nav-item a:not([href=#], .search-link), a.fusion-button:not([href=#]), a.fusion-one-page-text-link:not([href=#])').click(function() {
in the following file:
http://ecoexplorer.education/wp-content/themes/Avada/js/main.js
Best regards.
Hi,
Thank you for your reply, with your information I managed to fix this, the form is now visible in Chrome, I will make a note of this modification for future theme updates.
Many thanks,
Darren.
