Bug…

  • Resolved erikdemarco

    (@erikdemarco)


    5 years, 1 month ago

    I Installed WP All Import Pro with Woocommerce addon.

    When I want to Import product the unique key is always empty, In ‘Import Summary ‘ screen always shows empty key ‘Your unique key is ‘ eventhough I already inputed it correctly. So when importing it only import 1 product because all the other will be marked as duplicate.

    The only way to fix this is after you finished importing the first time and it shows duplicate warning. Click ‘Delete & Change’. After that input the same unique id again. Then in ‘Import Summary’ screen. It will show correctly like ‘Your unique key is {post_title[1]}’

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP All Import

    (@wpallimport)

    5 years, 1 month ago

    Hi @erikdemarco,

    When I want to Import product the unique key is always empty, In ‘Import Summary ‘ screen always shows empty key ‘Your unique key is ‘ eventhough I already inputed it correctly. So when importing it only import 1 product because all the other will be marked as duplicate.

    That’s extremely strange, and I can’t replicate it in my tests. We’re going to have to test this directly on your site to understand what’s going on.

    Please open a support request at http://www.wpallimport.com/support/ with details about the issue (include screenshots or a screencast if possible) so we can help out.

    Thread Starter erikdemarco

    (@erikdemarco)

    5 years, 1 month ago

    Try version WP All Import v4.6.5.

    Plugin Author WP All Import

    (@wpallimport)

    5 years ago

    Hi @erikdemarco,

    Try version WP All Import v4.6.5.

    I tested with 4.6.5 and 4.6.6, and it doesn’t happen for me. It’s probably a conflict ( http://www.wpallimport.com/documentation/troubleshooting/plugin-theme-conflicts/ ) or a server configuration issue, but we really need to see the issue in action to advise on that.

Viewing 3 replies - 1 through 3 (of 3 total)

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