Hey @mhinparis
Thank you for reaching out about this? Could you share the message of the error? Thanks .
@mhinparis – you should have provided more information. This is very generic and not helpful to expediting a resolution from Formidable Forms.
Like mhinparis, I’m also facing the same issue and have opened a support thread here – https://ww.wp.xz.cn/support/topic/your-entry-appears-to-be-blocked-spam-2/#new-topic-0
Mine is alot more detailed.
Hi @mhinparis
May I kindly ask you to add the following code snippet to disable the new anti-spam features made available in the most recent update and see if this resolves this issue.
add_filter( ‘frm_check_denylist’, ‘__return_false’ ); You may add custom code snippets to your WordPress site with the help of the WPCode plugin, your own plugin, or your theme’s functions.php file.
I recommend adding custom code snippets with the WPCode plugin, as it has some nice features and will allow you to retain the functionality of the code snippet even if you change themes.
Link to plugin: https://ww.wp.xz.cn/plugins/insert-headers-and-footers/
Additionally, you may read more about adding code snippets to your WordPress in the article linked below.
https://formidableforms.com/knowledgebase/formidable-hooks/#kb-where-to-put-the-code
Please let me know if there are any further questions I may answer for you.
Best,
Hi and thanks for the reply.
As my forms were blocked during an important campaign, I swiftly downgraded to version 6.16.3 of my last backup of the site that ran smoothly, so I can’t run the test you suggest. Very sorry.
I trust you will find the cause for this bug and fix it soon in a new update.
Kind regards
Hi there,
I just wanted to give a quick update on this.
I am happy to say that our developers managed to figure this out. Formidable Lite v6.21.1 is now live, and includes a fix for this issue.
After updating, you can remove the code snippet.
Please let me know if you continue to experience issues after updating.
Best,
Thank you for the swift follow up.
I have installed the update and deactivated the snipped. My test run did not show the error again.
Best,
Hi @mhinparis,
Thank you for the update – I’m delighted this is resolved for you now.
Have a great day!
Nathanael
Hi there,
I’ve encountered the same error messages again, and activating the snippet didn’t have any effect.
After some investigation, I discovered that the issue seems to be related to certain field labels that are formatted and written using Japanese characters.
Wrapping the HTML code with <div>...</div> resolves the problem.
I thought this might be of interest to your developers for future updates.
Kind regards,
Hey @mhinparis
Thank you for providing this helpful insight. Could you share an XML export of your form and uploaded on a new ticket over here: https://formidableforms.com/new-topic/? This way our dev team can investigate the issue with the labels further. Thanks.
Can you rather proide an email address to share the form xml ?
Of course. You can share it to [email protected].
