BUG! Blocking admin options

  • Resolved candy2012

    (@candy2012)


    8 years, 10 months ago

    Hi,
    This plugin is FULY BLOCKING the toggling of various options in WP admin.

    Woo Products for example – your plugin (yes, it’s 100% this one, if I deactivate it EVERYTHING else works perfectly!) is basically blocking the access to the top “Screen Options” as well as to any other product options. So it is practcally IMPOSSIBLE to set up a Woo Product with your plugin enabled.

    COuld you please fix that?

    Hope you’d do this faster, as support seems to be extremely slow here ….

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 10 months ago

    Hi @candy2012,

    Are you referring to the admin bar on the frontend?
    Please go to the Ultimate member -> User roles -> your admin user role and check whether you have “Force hiding adminbar in frontend? ” turned ON.
    Can you please do a conflict test by disabling all plugins except Ultimat member and see this issue goes away. See our doc on how to do a conflict test.
    How to do a plugin/theme conflict test?

    Regards.

    Thread Starter candy2012

    (@candy2012)

    8 years, 10 months ago

    NO, I am NOT talking about any admin bar!!!!!

    I said I cannot set up the Woo product because EVERYTHING on that page is blocked! I cannot access any of the General / Inventory / Attributes tabs, NOTHING!

    And clicking on the ““Screen Options”” on the top, does nothing either, the “Screen Options” pannel does NOT open at all!

    All functionalities are simply blocked, and I assume that’s a CSS issue somehwere and it’s definitely related to your plugin …. (the issue goes away imediattely after disabling your plugin!)

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 10 months ago

    Hi @candy2012,

    Have you tried to do a conflict test by disabling all plugins except Ultimate member and Woocomerce and switching to the default WordPress theme?

    We don’t have any issues with WooCommerce compatibility on our test site and no one have reported about any issues yet.
    Can you please check developers console of your browser for any errors and let us know.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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