We told you that we got the issue and also solved it on our server.
Please don’t worry about this.
We check the carousel and it’s working well on our server. And the carousel is the PRO feature, so you should grab the pro help from us.
We wish you got our point. We have another help zone for our PRO users.
You told us that you are using 5.6.0. It’s a very old version – 5.6.0 [22th November 2020]
You are right, the problem was in 5.6.0 and we fixed the issue on the next update.
Here is the next changelog –
## 5.6.1 [2nd December 2020]
– Slide To Scroll issue fixed all carousel type widgets
And one more important thing, right now Element Pack on ## 5.14.1 [23th November 2021]
Please use the latest version to fix the issue.
I hope, you understand.
There is no issue in our recent version.
And you are using the Pro version and taking support on the Free version, it’s completely against the Rule of WordPress. Please follow this, it would be great for everyone.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
And the carousel is the PRO feature, so you should grab the pro help from us.
We wish you got our point. We have another help zone for our PRO users.
@darkstudio I have removed the replies.
For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.
As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.